Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.

Processing Time

Orders are typically processed within 1–2 business days after payment is received.
Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times

Estimated delivery times may vary depending on your location:

United Kingdom: 2–5 business days
Europe: 5–10 business days
International: 7–15 business days

Please note that delivery times are estimates and may be affected by customs processing, carrier delays, weather conditions, or other factors beyond our control.

Shipping Costs

Shipping charges are calculated at checkout based on the destination, weight, and size of the order.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (where available).

Incorrect Address Information

Customers are responsible for providing accurate shipping information. We are not responsible for orders delivered to an incorrect address provided at checkout.

Lost or Delayed Shipments

If your order has not arrived within the expected delivery timeframe, please contact us. We will work with the shipping carrier to investigate the issue and assist where possible.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and provide photos of the damaged item and packaging. We will review the issue and arrange a replacement or refund if applicable.