Refund policy

At our store, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return eligible items within 30 days of delivery for a refund or exchange.

Return Conditions

Items must be returned in their original condition, unused, and with all original packaging and accessories.
Returns must be requested within 30 days of the delivery date.
Proof of purchase (order number or receipt) is required.

Non-Returnable Items

The following items cannot be returned:

Used, damaged, or altered products.
Personal care, hygiene, or beauty products that have been opened or used (unless faulty).
Gift cards and downloadable digital products.
Clearance or final sale items.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to your original payment method within 5–10 business days.

Return Shipping

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the issue. We will arrange a replacement or full refund at no additional cost.